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Commonwealth of Massachusetts

State government provides public services

Mental Health Worker 1 - Adolescent Services

Nursing & Frontline Patient CareUpdated on Nov 11
Full-timeWorcester, MA, USANo salary listed

About the Job

Requirements

  • Knowledge of English and the ability to communicate effectively orally and in writing, expressing thoughts clearly and developing ideas in a logical sequence.
  • Ability to gather information by observing and questioning individuals and by examining records and documents.
  • Ability to maintain accurate records.
  • Ability to establish rapport and deal tactfully with people from varied ethnic, cultural, or economic backgrounds, including people under physical or emotional stress.
  • Ability to remain calm in stressful or emergency situations and follow written and oral instructions.
  • Ability to work in a team and group settings and exercise sound judgment.
  • Ability to understand, apply, and explain laws, rules, regulations, procedures, guidelines, and policies governing assigned unit activities.
  • Ability to lift and carry heavy objects or persons.
  • A current and valid motor vehicle driver's license may be required, depending on assignment.
  • Depending on assignment, successful completion of training requires obtaining and maintaining one or more of these certifications: Cardiopulmonary Resuscitation (CPR), first aid, and Medication Administration Program (MAP).
  • Candidates must acknowledge and attest to their COVID-19 and influenza vaccination status or required mitigation measures, as applicable under the regulation.

Responsibilities

  • Provide direct care and assist persons served with activities of daily living and habilitation or rehabilitation care to support their health, comfort, safety, and human rights.
  • Take and report vital signs as instructed.
  • Accompany persons served to appointments, programs, and treatment areas, and assist professional or medical staff as needed.
  • Observe persons served according to hospital and departmental policy, including scheduled checks and one-to-one or constant observation as directed.
  • Assist in planning and implementing rehabilitative, behavioral, and recreational care by contributing to or addressing Treatment and Recovery Plan interventions with the treatment team.
  • Discuss persons' goals and needs during Treatment Team meetings and shift-change reports; report observations, behaviors, desires, and problems to support consistent and timely care.
  • Organize and encourage participation in leisure activities during unstructured time to enhance socialization and interpersonal skills.
  • Help maintain a safe therapeutic environment through observation and communication.
  • Review Individual Safety Plans, recommend revisions to the treatment team, and communicate immediate observations and recommended changes to a supervisor or charge nurse.
  • Monitor for safety and health concerns and report them to a supervisor or charge nurse.
  • Respond to emergency situations as trained.
  • Use de-escalation, restraint, and seclusion-prevention strategies to provide trauma-informed care.
  • Establish rapport with persons served and meet with assigned individuals at designated intervals to discuss goals and care issues that facilitate recovery.
  • Use a computer, where available, to document medical records, daily reports, and safety checks.
  • Complete admission forms through interviewing and orienting persons served, and communicate priority care information to the treatment team.
  • Attend and complete required annual trainings.
  • Perform related duties as required.

Desired Qualifications

  • Experience working with individuals with serious, persistent mental illness, substance abuse, or experiences of homelessness.
  • Bilingual or multilingual fluency.
  • American Sign Language (ASL).

About the Company

Commonwealth of Massachusetts

State government provides public services

The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1788

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